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My Account is locked

What to do when your account is locked after multiple failed sign in attempts

Andrew Baker avatar
Written by Andrew Baker
Updated over 5 years ago

After a failed sign in attempt you will receive the following notification:

"Invalid email or password. 5 failed login attempts will temporarily lock your account"

If you have 5 consecutive failed login attempts, your account will be locked for 5 minutes and cannot be used to sign in during that time.

Wait 5 minutes and trying signing in again.

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